Annual Rate: LGOA Level 2/1 – $68,955 per annum
Position Type: Permanent, full-time position
Location: Mareeba, Queensland
Application Close Date: Wednesday, 28 January 2026
* Play a key role in maintaining the integrity of Council's property rating system
* Engage with the community by providing exceptional customer service and responding to enquiries with professionalism and care
* Work within a collaborative Finance team, dedicated to serving the community with integrity and excellence
* Be part of an organisation that values teamwork, customer service and innovation
About Mareeba Shire Council
Located in beautiful Far North Queensland where the rainforest meets the Outback, the Mareeba Shire provides an idyllic, regional lifestyle with the convenience of being only an hour from an international airport, cafes, restaurants, theatres and tropical beaches in the regional city of Cairns.
Mareeba Shire Council is a high-performing, community‑focused organisation with over 200 dedicated staff. Our recent budget was praised in the media for its considered and sensible approach, demonstrating our commitment to financial responsibility and community investment. This is a unique opportunity to join a well-regarded council making a real impact across the region.
The role
As a Rates Officer, you will play a key role in maintaining the accuracy and integrity of our property and rating system in line with Council policies and legislation and contribute to the efficient processing of various property and rating related tasks and reports.
You will work closely with the Senior Rates & Revenue Officer to ensure the timely issuing of rate notices, manage refunds and adjustments and support the recovery of outstanding debts. Your attention to detail will be vital in processing adjustments, conducting searches and responding to customer requests, all while upholding the highest standards of service.
What we are looking for
We are looking for a detail‑oriented individual with a strong background in finance, particularly within a local government environment. The ideal candidate will possess the following:
* Excellent verbal and written communication skills, with the ability to engage with customers from diverse backgrounds
* Proficiency in financial management systems and the Microsoft Office suite, particularly advanced Excel skills
* Strong customer service and negotiation abilitiesA proven capacity to work effectively in a team while managing individual workflows and priorities
* Demonstrated understanding of rates billing processes, ability to interpret relevant legislation and knowledge of the Local Government Act and Regulations would be advantageous
To succeed in this role, you must demonstrate the ability to prioritise tasks, work under pressure and provide administrative support with initiative and sound judgment.
You will be an Australian or New Zealand citizen, Australian permanent resident or have unrestricted work rights in Australia. Mareeba Shire Council does not offer employer visa sponsorship.
What we can offer you
* Permanent, full‑time position
* LGOA Level 2/1 – $68,955 per annum
* Mareeba Allowance of $2,080 per annum
* 12% employer superannuation contributions
* 5 weeks annual leave with 17.5% leave loading
* Work life balance – 19-day month
* Lifestyle benefits such as access to Fitness Passport, discounted health insurance, gift cards and corporate banking
* Learning and development opportunities
* Salary sacrificing options
For further information
Please refer to the position description here, or contact Lara Gowan, Operations Accountant, on (during business hours only).
How to apply
If you possess the required skills and experience, we encourage you to apply for the Rates Officer position. Click the Apply button to begin your application. You will need to attach your current resume and a short cover letter.
Please note, Mareeba Shire Council does not offer visa sponsorship and you must be either an Australian or New Zealand citizen, Australian permanent resident or have unrestricted work rights in Australia to be considered for this position.
Applications close Wednesday, 28 January 2026.
Mareeba Shire Council is committed to the principles of Equal Opportunity and workplace diversity. We encourage a diverse workforce reflective of our community to better meet the needs of our customers.
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