About the role
We are seeking an experienced Venue Manager to join our team at Latt32 Pty Ltd in Rockingham, Western Australia. We known as Rockingham's Premier multi Award-Winning Steak and Seafood Restaurant. As the Venue Manager, you will be responsible for overseeing the day-to-day operations of our dynamic fine-dine hospitality establishment, ensuring exceptional customer service and a vibrant atmosphere. This is a full-time position that will allow you to utilise your exceptional leadership and organisational skills to drive the success of our business.
What you'll be doing
Core Responsibilities
* Operational Management: Oversee all aspects of the venue, including service & food standards, cleanliness, and overall presentation.
* Team Leadership: Recruit, train, and mentor staff; manage rosters, payroll, and performance evaluations to maintain high service standards.
* Financial Oversight: Develop and monitor budgets, manage cash handling, track sales performance, and implement cost-saving measures.
* Event Coordination: Manage the bookings calendar for private functions, weddings, or corporate events, ensuring logistics and client requirements are met.
* Customer Experience: Act as the "face" of the venue, greeting guests, resolving complaints, and ensuring a welcoming atmosphere.
* Compliance & Safety: Ensure adherence to health and safety regulations, food hygiene standards, and liquor licensing laws (e.g., RSA).
* Inventory & Supplies: Manage stock levels for food and beverages, liaise with vendors, and coordinate facility maintenance or repairs.
What we're looking for
1. Minimum 5 years of experience in a similar venue management role within the hospitality industry
2. Proven track record of successfully managing a team and driving operational excellence
3. Excellent communication and interpersonal skills, with the ability to effectively liaise with a diverse range of stakeholders
4. Strong financial management skills, including budgeting, forecasting, and cost control
5. Thorough understanding of hospitality industry regulations and best practices
6. Proficient in using relevant hospitality management software and tools
7. Passion for the hospitality industry and a commitment to delivering an exceptional customer experience
What we offer
At Latt32 Pty Ltd, we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including:
1. Opportunities for career advancement and professional development as a multi site consultant
2. Flexible working arrangements to maintain a healthy work-life balance
3. Discounted meals and beverages at our venues
4. A collaborative and inclusive company culture that celebrates diversity and innovation
About us
Latt32 Pty Ltd' is a leading hospitality group that operates a diverse portfolio of restaurants, bars, and tavern across Western Australia. Our mission is to create unforgettable experiences for our guests by delivering exceptional service, innovative cuisine, and vibrant atmospheres. We are committed to fostering a company culture that values teamwork, creativity, and a passion for the industry.
If you are excited about the prospect of joining our team and contributing to the success of our business, we encourage you to apply now.