What is Candlelight? Candlelight concerts are a unique musical and sensory experience created by the beautiful ambience of candlelight. Our concerts highlight talent from upcoming artists to professional musicians and allow you to enjoy some of the most famous works of classical music in a completely new way and in various, spectacular locations. Candlelight is now expanding beyond classical music into other genres that fit well within the experience such as jazz, soul, flamenco, opera, and more! Responsibilities will include: Pre/Post Production Review information provided for upcoming concerts, action and implement important production details, event reviews and policy procedures Overseeing inventory levels Occasionally assist with evaluating and executing walk-throughs of potential venues (additional hours given) Onsite Managing scheduled event timings as the main POC onsite Managing and training a small team of event staff during concerts Acting as the central POC between Fever, venue staff, the AV team, musicians, and event staff Implementing new or amended production details, company policies and procedures Dealing with customer queries and complaints Filling in Event / Incident Report forms Encouraging high performance and implementing improvements with in your team Providing photographs and feedback after each event to the Associate Producer Representing both the Fever and Candlelight brand fully through professional communication and management; acting as the main customer service representative at every event Preferred Qualifications Previous event coordination experience, preferably music-related Excellent face-to-face communication skills Highly organised and efficient. Time management skills are key. Leadership skills and experience managing small teams The ideal candidate will have demonstrated proficiency in public speaking. The role involves travel and a driver's license is essential. Willing to learn from mistakes and give feedback on ways of improving the Candlelight experience Collaborative approach and willing to get hands dirty and work on all required events tasks Fluent English speaker Strong academic and classical music background are a plus The role is based on the Sunshine Coast with essential travel to the Sunshine Coast hinterland and surrounding areas on a semi-regular basis.