About us
The Salty Fox is a small but rapidly growing online retailer of Apple Watch bands & accessories, based within a vibrant HQ in Williamstown North. We are seeking a highly motivated Warehouse Manager to lead and mentor our small yet close-knit warehouse team.
The Role
You will be responsible for all warehouse operations including ensuring the accurate receipt, storing and dispatch of all stock that arrives at the warehouse. This role would suit a warehouse manager or senior team member who isn't afraid to get involved with dispatch when necessary to ensure that our fast dispatch guarantee is met at all times.
We operate with a flat business structure, allowing you to work closely with our Customer Service Team, Marketing Coordinator, Operations Coordinator, and Warehouse Team, while reporting directly to the Director.
This role is perfect for someone who thrives in a collaborative environment and shares our commitment to putting customers first. We are seeking someone who values accountability, embraces continuous learning and enjoys working in a supportive, team-driven culture.
The right candidate is an energetic and organised leader who can inspire the team, optimise processes and deliver outstanding results in a dynamic warehouse environment. There is the potential for the scope of this role and the salary to evolve as the business grows.
Our normal business operating hours are Monday to Friday, 8am to 4pm, based in our HQ in Williamstown North.
If you get a kick out of going above and beyond to receive glowing customer feedback, then we would love to hear from you
Tasks & Responsibilities: (include, but not limited to)
* Lead, motivate and develop our small, close knit warehouse team
* Coordinate all parts of order fulfilment within the warehouse
* Ensure fast dispatch times and smooth running of the warehouse team, even during peak periods
* Unload and load trucks/containers safely and efficiently.
* Operate forklifts, pallet jacks, scissor lift and other equipment (if licensed).
* Measure performance and develop/monitor KPIs to maintain accountability for the warehouse team
* Identify & implement areas for improvement within warehouse operational procedures
* Rectifying any lost or damaged stock received by suppliers or sent to customers.
* Ensure all warehouse standard operating procedures are documented.
* Ensure all equipment is maintained efficiently and effectively and all necessary certifications are maintained.
* Determine optimal inventory supply levels and ensure timely replenishment
* Determine what additional warehouse labour resources are required to accommodate demand during peak periods
* Build relationships with other teams and stakeholders both within the business and externally
* Ensure compliance with all OH&S requirements
* General Warehouse maintenance
Skills and Qualifications
* Warehouse Management/Logistics tertiary qualification or similar
* Experience with leading a small team of 5 or fewer staff
* Experience with Warehouse Management systems
* Forklift licence
* Exposure to manual handling, ability to regularly lift up to 20kg
* Great communication skills (written and verbal)
* Professional attitude
* Highly organised & great attention to detail
* Experience with StarShipIt, iPacky, Cin7, Inventory Planner and Shopify
* Data analysis and reporting skills
* Proficiency in Excel
* Analytical and problem-solving skills with a proactive approach
* Time management
* Strong work ethic
* Proactive and can-do attitude
* First-Aid & CPR training
* Australian Driver's Licence
* Australian work authorisation is required at the time of application
Team Incentives
* Full time employment, immediate start available
* Free daily lunches provided
* Potential bonus incentives for the right candidate
* Mon - Fri, 8am - 4pm, No Weekend Work
* Great office location, very close to Williamstown Beach
* Regular Team Culture/Outing days
* Free onsite parking
* A great opportunity to collaborate with a wonderfully supportive and diverse team
On behalf of the team at the Salty Fox, thank you in advance for your applications and we look forward to hearing from you.