Springwood, Full Time, IT Jobs
Please Quote Reference Number 15218
* A great opportunity for aspiring IT professionals
* Dynamic and supportive team environment
* Join the Q Automotive team in Springwood
We are seeking an IT Desktop Support Technician to join our team and provide essential day-to-day support across our infrastructure and applications. The ideal candidate will play a role in ensuring the smooth operation of our IT systems, liaising with staff across multiple locations, and overseeing desktop and mobile device support.
This is a full-time role based at our Springwood office, offering the opportunity to work in a dynamic and supportive team environment.
Key Responsibilities:
* Google Workspace Enterprise Support: Assist staff with related queries with email & other functionality.
* Hardware & Software Maintenance: Support and maintain desktop hardware, operating systems, and applications.
* Hardware & network security: identify and report any security related issues, maintain security software on company devices.
* Collaboration with Suppliers: Work closely with external suppliers and contractors for technical support.
* Staff Support: Build strong relationships with internal staff to understand and address their IT needs.
Key Requirements:
* Excellent attention to detail and problem-solving skills.
* Strong communication skills, with the ability to interact effectively with both technical and non-technical staff.
* Ability to work collaboratively in a team environment and support a variety of IT systems and functions.
* Travel between group sites in Queensland, New South Wales & Victoria when required.
* Some out of hours work may be required from time to time.
Additional Skills (Desirable or willing to learn):
* Datacentre access procedures.
* Experience in virtualization (VMware or similar platforms).
* Microsoft terminal services/RDS administration.
* Ubiquiti Unifi network experience.
* Knowledge of IT security best practices.
* Ability to manage and prioritize multiple tasks effectively.
If you're passionate about IT support and thrive in a fast-paced, varied role, we'd love to hear from you!
How to Apply:
Please submit your resume and a brief cover letter outlining your relevant experience.