Job Overview
We are seeking a highly motivated Sales Manager to join our team. As a Sales Manager, you will be responsible for managing the sales process for weddings and social events.
Key Responsibilities:
* Effectively quote, contract, and manage end-to-end planning of weddings, social, and charity events.
* Convert new business opportunities for weddings, social, and charity events.
* Qualify and receive enquiries for weddings, social, and corporate events from direct, third-party, over the phone, website, and email.
* Prepare quotes as per client request and proactively follow up to maximize conversion.
* Prepare banquet event orders, movement, action plans, and other relevant paperwork to effectively communicate client/guest needs to internal and external sources.
* Be on site for all weddings taking place in the hotel to oversee delivery of the event.
* Represent the hotel at various functions and meetings as necessary.
* Attend wedding trade shows/exhibitions as required to enhance hotel profile in the wedding and social sector.
* Work with marketing on wedding campaigns, advertisements, and collateral as required.
* Liaise effectively with other hotel departments and within the conference and event department.
Requirements
* Experience in the wedding market - sales and event management.
* Aptitude and willingness to undertake further development.
* Understanding of sales process.
* Previous experience in food and beverage, conference and event administration and management, reservations, front office sales, financial accounts.
* Negotiation skills.
* Able to work independently and under pressure.
* Confident decision maker.
* Proficient research skills.
* Proficient skills in Delphi and Opera.
* Professional self-presentation.
* Able to communicate with senior positions within the organization.
* Strong attention to details.
* Extremely well-organized and able to plan.
* Problem-solving skills.