Overview
Smokemart & Gift Box – Assistant Manager (2IC)
Forming part of the management team, you will play a key role in supporting the Store Manager with daily business operations. You will bring confidence, energy and passion for customer service, influencing your team to achieve store goals.
Who We Are
Smokemart & Gift Box has been a destination for tobacco and gifting for over three decades. We pride ourselves on quality products, specialised service and a supportive, positive culture for our team. The SMGB team supports equality and diversity across more than 250 stores nationwide.
SMGB is part of the Viva Energy group, a ASX-listed company with a network of over 1,000 locations. This partnership enables us to offer our products and services on a large scale.
Key Responsibilities
- Assist and support the Store Manager across all aspects of store management
- Visual Merchandising
- Store Administration
- Training & coaching of new team members
- Effectively delegating & managing the team
- Provide leadership and guidance to the team
- Maintain a clean, organized and aesthetically pleasing storefront
- Ensure store environment complies with health and safety regulations
- Monitor and maintain suitable store inventory levels
- Deliver energetic customer service with a sales growth mindset
- Provide regular assistance to customers and resolve queries in a timely and skilled manner
Qualifications / Requirements
- Strong leadership skills with the ability to connect positively with both customers and team
- Excellent communication and organizational skills
- A friendly, energetic personality
- A commitment to delivering high-quality customer service
- A current/valid police check or willingness to obtain if successful
Would you like to know more? If you are passionate about customer service and want to build a career with an iconic brand, apply now!
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📌 Smokemart & Giftbox Newman - Assistant Manager
🏢 Otr Group
📍 Newman