As a leading global insurance and asset management brand, prioritises care for our customers, the planet, and each other. We're committed to fostering an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility.
About The Role
* Manage claims within delegated authority level to achieve the most cost-effective outcome within the framework of the legislation, identifying and managing return to work barriers on individual claims.
* Maintain customer service standards by ensuring prompt resolution of enquiries.
* Continuously improve technical knowledge across all facets of claims management.
* Stay up to date with legislative amendments and their practical application.
About You
* Approach managing a demanding portfolio with energy and motivation.
* Have experience in a customer-centric environment.
* Exhibit excellent verbal and written communication skills.
* Proven ability to manage time and prioritise work tasks effectively.
* Provide superior customer service and communication.
* A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape is desired.