Job Title: Senior IT Operations Engineer
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The Enterprise Engineering (EE) team is responsible for providing a secure and stellar experience for employees across the globe. As an IT Operations Engineer, you will play a key role in maintaining quality services and driving change within the business.
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This role involves supporting the day-to-day IT needs of our employees, including helpdesk requests, onboarding, access management, and asset management. You will also be responsible for establishing policies and best practices for IT operations, creating processes and workflows that are scalable, repeatable, and secure.
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Additionally, you will manage installations, upgrades, and configurations of company-owned devices, work with cross-functional stakeholders to identify areas of opportunity within the IT space, and develop strong customer relationships with key business stakeholders.
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* Support the day-to-day IT needs of employees such as helpdesk requests, onboarding, access management, and asset management
* Establish policies and best practices for IT operations
* Create processes and workflows that are scalable, repeatable, and secure
* Manage installations, upgrades, and configurations of company-owned devices
* Work with cross-functional stakeholders to identify areas of opportunity within the IT space
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Requirements:
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* Hands-on experience with SaaS tools like Google Workspace and ability to scale them effectively
* Understanding of identity and access management best practices, ideally with experience using Okta
* Comfortable supporting macOS environments and managing a distributed device fleet
* Collaborative mindset and ability to work effectively across teams
* Ability to thrive in fast-paced, high-growth environments with shifting priorities
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What We Offer:
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* Industry-competitive salary and equity
* Healthcare stipend towards health insurance for you and your dependents
* 16 weeks paid parental leave for all new parents
* Health & wellness stipend
* Remote workspace stipend
* Commuter benefits for team members who attend the office
* Internet and cellphone stipend
* 9 company paid holidays
* 20 days of PTO per year
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About Us:
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Vanta was founded to restore trust in internet businesses by enabling companies to improve and prove their security. Our vision remains unchanged – making security continuous, not just a point-in-time check. Thousands of companies rely on us to build, maintain, and demonstrate their trust in a real-time and transparent manner.