Sydney (preferred) or Brisbane
* Hybrid working with flexibility
* Drive consistency and clarity across tech communications
* 12-month fixed term contract
Help shape the future of technology communications by creating clear, consistent content and empowering employees to solve tech issues independently.
About the Role
Join our Technology & Operations Enablement team to transform how we manage and share knowledge. As Communications Advisor (known internally as Advisor, T&O Enablement), you'll audit and uplift content across tech teams, design new standards, and lead campaigns that make self-service simple and effective.
What You'll Do
* Audit and enhance knowledge management across technology teams, identifying gaps and opportunities for improvement.
* Design and implement content standards, processes, and guardrails to ensure accuracy and a unified voice across all tech communications.
* Review and refresh self-help content, tech statements, and information sources to drive clarity and consistency.
* Collaborate with stakeholders to align communication strategies with business objectives and employee experience goals.
What You'll Bring
* Experience in knowledge management, content design, or technology communications with a proven ability to deliver impactful outcomes.
* Strong skills in auditing and structuring content for clarity and usability across multiple platforms.
* Ability to design frameworks, templates, and style guides that support consistency and scalability.
* Proficiency in Confluence, Microsoft 365 and Service Now tools.
* Exceptional communication and stakeholder engagement skills, with a focus on collaboration and problem-solving.
What You'll Enjoy
Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
Benefits include:
* Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
* Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
* Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
* Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
* Paid volunteer leave, donation matching, and unlimited emergency response leave
* Performance-based bonuses and Suncorp shares for eligible employees
* Diversity is celebrated through employee resource groups and inclusive policies for all families
Explore our full benefits:
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.