Mission-Critical Alarm Signalling & IoT Infrastructure | 100,000+ Users | 300,000+ Connected Devices
Sydney (Hybrid) | Data Centre Operations, Networking, Servers, VMware, Hybrid Cloud
We're partnering with a market-leading Australian technology company powering critical alarm signalling and IoT connectivity across Australia and internationally.
Their platforms support over 300,000 connected devices and tens of thousands of active users. Reliability, uptime and real-world impact genuinely matter here.
They're hiring a Data Centre Operations Engineer to join their Sydney-based operations team. This is a hands-on role focused on running, maintaining, and improving the company's critical infrastructure, ensuring systems are secure, reliable, and always available.
This is about operational excellence, supporting mission-critical networks, and ensuring the technical backbone of the business can deliver 24/7.
What you'll work on
* Infrastructure operations & management: Maintain and support enterprise-grade infrastructure across data centres, hybrid cloud, and on-premises systems; Monitor servers, storage, networking and connectivity for critical alarm signalling systems; Manage backup, patching, firmware updates, and high-availability infrastructure
* Hybrid cloud & virtualization: Operate and support VMware / Hyper-V environments; Deploy, manage, and optimize virtual machines and clusters; Support hybrid environments integrating Azure or other cloud services with on-prem systems
* Incident response & reliability: Respond to incidents, troubleshoot outages, and perform root cause analysis; Support high-availability environments with strict uptime SLAs; Implement monitoring, alerting, and reporting to maintain operational visibility; Implement and maintain automation (PowerShell, scripting, IaC) to reduce manual effort; Document systems, configurations, SOPs and disaster recovery plans; Contribute to continuous improvement of operations, processes, and compliance standards; Work closely with engineering, product, and IT teams to support infrastructure needs; Assist in planning upgrades, new deployments, and capacity expansion; Provide technical guidance and mentoring to junior team members
What we're looking for
* Must-haves
* Experience managing enterprise infrastructure (servers, storage, networking, virtualization)
* Hands-on experience in data centre or hybrid environments
* Strong understanding of Windows Server and Linux administration
* Experience with VMware / Hyper-V and virtualization technologies
* Monitoring, backup, and high-availability experience
* Ability to troubleshoot complex systems and respond to incidents under pressure
* Nice to have
* Exposure to cloud platforms (Azure, AWS) in hybrid setups
* Networking experience (switching, routing, firewalls)
* Experience with mission-critical or telco / IoT environments
* Automation and scripting skills (PowerShell, Bash, Terraform, CI/CD pipelines)
* Knowledge of ITIL or formal operational processes
Technical environment
* Servers: HPE, Dell, Blade / Rack infrastructure
* Virtualization: VMware vSphere / Hyper-V, vCenter, ESXi
* Networking: LAN/WAN, VLANs, VPN, firewalls
* Monitoring & backup: Veeam, SCOM, SolarWinds, NetCrunch
Ways of working
* Hybrid: Sydney office / remote flexibility
* Operationally focused, high ownership, hands-on problem solving
* Collaborative team supporting mission-critical infrastructure
* Structured approach to monitoring, incidents, and continuous improvement
* Immediate priority: maintain and improve uptime, reliability, and operational resilience across the company's critical alarm signalling and IoT infrastructure.
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