At Accent Portfolio, we strive to deliver on-trend clothing, shoes, and accessories from a curated edit of global street, fashion, and sports culture.
About the Opportunity
We're seeking enthusiastic individuals who will provide excellent customer service in stores and sell our premium products.
Why Work With Us?
* Work amongst premium product alongside fellow passionate and dedicated team members
* You get up to 40% off various brands including Hype DC, Skechers, Platypus, Vans & many more
* Discounted Gym Memberships & Health Insurance packages including Health & Wellness programs
* Opportunity to progress within the business and receive ongoing training and support
The Role and Responsibilities
We're looking for individuals who will:
* Always make our customers their priority
* Be there for our customers and give them 100% of their attention
* Take a fun and creative approach to selling
* Build friendships with our customers
* Ensure our customers look and feel their best
* Go above and beyond for our customers
* Make our customers' day, whether they buy or not
* Assist Customers with queries, process sales, returns, and gift vouchers
* Assist Department Managers and share product knowledge with Customers
* Escalate any customer complaints to management
* Thrive on meeting/exceeding sales targets and KPIs
To Be Successful in This Role
You'll need to bring:
* Previous retail experience preferred but not essential
* A commitment to providing exceptional customer service and an unforgettable shopping experience
* A passion for streetwear and sneaker culture
* The ability to work well within a fast-paced and energetic team environment
* Self-motivation and a willingness to meet/exceed sales targets and KPIs
* The ability to listen and use feedback constructively
Diversity and Inclusion
We're committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability.
We strive to create an equal employment environment where everyone from any background can be themselves.