Job Description
We are seeking a strategic and hands-on leader to oversee our service delivery and operational functions across both countries.
The Chief Operating Officer will play a key role in scaling our capabilities and aligning systems, people, and processes to support cross-border growth.
Key Responsibilities:
* Lead our sourcing, logistics, project execution, and container operations across Australia and Vietnam.
* Oversee procurement delivery, supplier management, and client fulfillment.
* Drive operational performance, process improvement, and KPI management.
* Ensure compliance with regulations and industry standards in both countries.
* Collaborate with executive and client advisory teams to support market entry strategies.
* Implement scalable systems, workflow automation, and risk controls.
* Build and lead high-performing cross-border teams and delivery functions.
Requirements
To be successful in this role, you will need:
* 5+ years in senior operational or supply chain leadership.
* Experience in international procurement, logistics, or trade operations.
* Strong understanding of import/export processes and compliance requirements.
* Proven ability to manage service delivery across countries or remote teams.
* Familiarity with ERP, supply chain or logistics systems.
* Track record in driving efficiency, scalability, and client satisfaction.
* Fluent in English; Vietnamese language is an advantage.
What We Offer
This is an exciting opportunity to join a growing, dynamic business working across two of Asia-Pacific's most vibrant markets.
As a member of our team, you can expect:
* Executive leadership role in a rapidly expanding organization.
* High-impact operational responsibility across our core services.
* Competitive salary + performance incentives.
* Visa sponsorship available (ENS/TSS) for international candidates.
* Opportunities for career growth and professional development.