Own the night. Keep our operations moving, our people supported, and our standards uncompromised.
At Neptune Holding Group, we exist to protect Australian communities, and we do that by putting veterans at the centre of everything we build. From remote locations to major infrastructure, our growth over the past seven years has been fuelled by a reputation for service, integrity, and frontline focus.
Now, as we activate our 24/7 Operational Hub, we're recruiting two Night Managers to take charge of NHG's overnight operations. These managers will provide on-the-ground leadership, urgent response, staff welfare, and roster continuity while most of the country sleeps.
This isn't a passive night-shift gig. You'll be mobile, responsive, and central to keeping our people safe and our contracts running.
Your Mission
As an NHG Night Manager, you will:
•Be a visible and mobile leader, conducting randomised overnight site visits across operational locations for staff welfare, standards assurance, and compliance
•Manage overnight roster adjustments, covering dropped shifts, late call-ins, and redeployments as needed
•Attend and escalate overnight emergencies, from staffing incidents to client site alerts
•Perform early-morning aviation checks at key client locations
•Coordinate closely with our 24/7 Operational Hub and report directly to NHG's Head of Operations and Client Services Managers
This role is critical to our overnight integrity, client trust, and operational excellence.
Tools & Systems
You'll work with:
•Guard House, HubSpot, Employment Hero, ASANA, and the full Microsoft Suite
•Radio dispatch, call escalations, GPS fleet tracking, and shift comms
•Operational protocols built for Fair Work compliance, aviation standards, and site safety
About You
•You're reliable, mobile, and confident working autonomously during overnight hours
•You thrive on structure, accountability, and real-time problem-solving
•You bring emotional intelligence, clear communication, and a calm, composed presence under pressure
•You understand that every night matters, and you treat each shift like it's mission-critical
What You'll Achieve (First 3 Months)
Month 1 – Learn NHG systems, undertake shadow site visits, complete induction and licensing requirements
Month 2 – Conduct fully autonomous site welfare checks, begin leading all overnight rostering decisions
Month 3 – Build out SOPs for night shift transitions, implement escalation framework, deliver 100% coverage of all night shift events and emergencies
Skills, Experience & Requirements
Must-Haves:
•Strong interpersonal skills and ability to lead from the front
•Experience in security, operations, emergency services, or high-risk environment or ability to obtain the following:
oNT Security Officer Licence
oNT Crowd Controller Licence
oWhite Card (Construction Induction)
oWorking with Children Clearance Ability Card)
oAbility to obtain Aviation Security Identification Card (ASIC)
Bonus If You Have:
•Scheduling or operational experience in 24/7 environments
•Previous work in veteran-led or compliance-driven industries
•Familiarity with Fair Work award interpretations
You'll Love This Role If You…
•Want to lead from the ground, not just from behind a screen
•Enjoy being hands-on and reactive in real-time situations
•Care deeply about staff welfare and operational integrity
•Take pride in preventing problems before they occur
•See overnight operations as a competitive advantage, not a compromise