Customer Service Consultant Role
At our organization, we strive to deliver exceptional customer experiences and support. Our mission is to provide value health cover, making health insurance accessible and easy for our members.
We prioritize kindness, innovation, and continuous learning in our team-first culture. As a Customer Service Consultant, you will play a crucial role in delivering outstanding personal service and advice to customers, ensuring seamless interactions that meet our policies and industry standards.
You will be part of a dynamic environment that fosters collaboration, creativity, and growth. We are committed to empowering our team members with the skills and knowledge needed to thrive in this fast-paced industry.
* Previous experience in customer-facing roles or call centers is essential
* Strong communication and interpersonal skills, with the ability to remain calm under pressure
* Effective problem-solving and solution-focused mindset
* Proficiency in computer software and systems, including MS Office and Outlook