Overview
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* This role oversees the daily operation of a food and beverage area, ensuring high standards of service quality and maintaining a clean and organized environment.
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Responsibilities:
Key Responsibilities
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* Attend to guests' needs promptly and effectively coordinate supervision of food and beverage outlets.
* Ensure efficient communication with all departments within the hotel.
* Maintain neat and organized areas, addressing any maintenance or cleaning issues immediately.
* Provide proper training to food and beverage team members to maintain consistent and professional service levels.
* Ensure accurate reporting of daily revenue charges and covers.
* Participate in planning and conducting theoretical and on-the-job training sessions.
* Comply with and ensure adherence to hotel policies and procedures.
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Requirements:
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Required Skills and Qualifications
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* Effective people management skills to supervise a diverse group of individuals.
* Able to forecast rosters and manage payroll costs efficiently.
* Familiarity with hospitality industry best practices.