The Senior Payroll Officer supports the leadership of the payroll function and ensures the business area provides a high level of customer service to all its clients. This role works alongside another Senior Payroll Officer to support other members of the Payroll team with complex payroll matters.
* $102,747.00 per annum + 12% superannuation
* Full time, ongoing term opportunity
* Wadawurrung / Geelong based role (hybrid work from home – 3 days a week in office)
About the opportunity
The Senior Payroll Officer supports the leadership of the payroll function and ensures the business area provides a high level of customer service to all its clients. This role works alongside another Senior Payroll Officer to support other members of the Payroll team with complex payroll matters.
The Senior Payroll Officer is responsible for managing and overseeing the accurate, compliant and timely delivery of the organisation's fortnightly payroll while contributing to service improvement, policy development and business planning.
Key accountabilities
* Ensures statutory compliance of the payroll function including compliance with the following legislation by administration of the fortnightly payroll and on cost management (PAYG, payroll tax, workers compensation Insurance and superannuation) obligations.
* Leads the Payroll Officers on a day-to-day basis to ensure targets, timetables and customer service expectations are achieved within an environment of appropriate internal controls including segregation of duties. This includes ensuring the Manager, Payroll Services is kept informed of errors, anomalies, system failures, internal control breaches or any other issues encountered.
* Handles sensitive data relating to employees personal and private information with the highest levels of discretion when preparing and/or reviewing the fortnightly payroll. This includes the review of Enterprise Agreement calculations for WorkSafe Victoria and the Workplace Injury Commission (WIC).
* Provides ongoing advice, education and training to Payroll Officers and key stakeholders using technical payroll skills and experience.
* Ensures delivery of a high level of customer service to internal and external clients in line with service level agreements and WorkSafe values.
About you
You bring extensive senior payroll expertise and a strong commitment to delivering exceptional customer service to your stakeholders. Known for your problem‐solving mindset, you apply analytical thinking to navigate complex issues and support continuous improvement. Your advanced organisational skills enable you to manage shifting priorities and varying workloads while consistently meeting deadlines with accuracy and professionalism.
Additionally, you will possess the following skills and experience:
* Experience using and or implementing SAP Success Factors - People Central Payroll, highly desirable.
* Demonstrable experience and skill in processing a full range of payroll activities in a large organisation.
* Sound knowledge and understanding of current payroll legislation and compliance requirements relating to payroll.
* Highly developed communication and interpersonal skill with a demonstrated ability to communicate and liaise effectively with staff at all levels and external clients.
* Proficiency in the use of spreadsheets, word processing and databases applications (preferably MS).
* Understanding of account code structures and general ledgers.
Applications close 11:00pm Wednesday 25 March 2026.