Customer Service Representative
About the Role
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.
Key Responsibilities
* Engage with customers in a professional and courteous manner, responding to their queries and resolving issues efficiently
* Provide exceptional service by maintaining a high level of product knowledge and staying up-to-date on company policies and procedures
* Work collaboratively with colleagues to achieve sales targets and provide a positive showroom experience for customers
The role requires physical activity, including lifting, bending, and climbing. You will work as an enthusiastic, cooperative, and collaborative team member, contributing to a positive team culture.
Required Skills and Qualifications
* Demonstrated ability to provide exceptional customer service in a fast-paced environment
* Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues
* Ability to work independently and as part of a team, prioritizing tasks and managing time effectively
* Familiarity with customer service software and systems
Benefits
* A competitive salary and bonus structure
* Ongoing training and development opportunities
* A fun and dynamic work environment
What We Offer
We offer a range of benefits to support your health, wellbeing, and career goals. These include:
* A comprehensive employee assistance program
* Access to on-site fitness classes and wellness initiatives
* A flexible working arrangement that supports work-life balance