Job Overview
The Resource Recovery Support Officer plays a pivotal role in supporting the front-line operations of waste services, engaging with customers and coordinating contractors. This position involves various administrative duties, customer service responsibilities, managing day-to-day service issues, and supporting general administration tasks.
Key qualifications and skills include business administration certifications, a Class C Driver's Licence, General Construction Induction Training Card, and proficiency in Microsoft Office software packages.
This opportunity allows for making a tangible impact while maintaining operational efficiency behind the scenes.
Responsibilities
* Manage account holder information, respond to customer inquiries, and perform data entry tasks.
* Provide exceptional customer service at the weighbridge and Reuse Shop.
* Resolve service issues and offer accurate waste service information to customers.
* Support the Leadership Team with administrative tasks.
* Assist in contract management related to waste collection.