Duty Manager Role at Masonmill in Carmel
Job Type: Full Time
Are you looking for a new challenge? Could you be the missing piece to our team?
We are looking for an experienced manager with a proven record of delivering a quality service at pace. To join our award-winning hospitality team at Mason Mill.
Mason Mill is set within 10 acres of award-winning gardens in the beautiful hills of Perth. Our services include, events, weddings, and a mini golf course. Our newly opened, rapidly growing casual dining experience provides high quality food and service, and we are a searching for a confident, ambitious, team player, with experience in the hospitality world, to manage and lead our ever-growing team in partnership with the venue's general manager.
As our duty Manager, you will play a crucial role in the growth of this newly opened venture. Managing the daily running of our restaurant/events, ensuring your team are working efficiently, effectively providing a quality service. You will need to have the ability to perform managerial duties at pace, in what is a fast-paced environment. As well as maintaining high professionalism and standards of customer service.
Responsibilities
* Daily team management and Leadership
* Staff scheduling – organise and plan, upcoming shifts for staff, being able to find cover.
* Training of staff – train new and current staff. Making sure that compliance is meet with company procedures and health and safety requirements.
* Providing a high standard customer service.
* Cash handling, processing payments.
* Overseeing daily operations in collaboration with the head chef
* Developing procedures alongside our venue manager, to obtain maximum efficiency.
* Maintain expertise in products, services, and promotions for customer assistance and upselling.
Essential for this role
* 2 years in a similar Management role
* Approved Managers and RSA
* Excellent Leadership skills
* Problem solving- able to think on your feet.
* Proven ability to of working at pace.
* Proven record of delivering a quality service
* Availability to work weekends and evenings
* Conflict resolution – confidence in dealing with customer issues.
* FULL work rights within Australia.
* Food Safety Supervisor certificate can be obtained within 3 months of starting
Desirable
* Wedding/event experience of a high quality.
* Barista knowledge/experience.
* Driving license – remote location with no regular buses
Benefits
Hours of Work - Work life Balance – with a 38hrs work week
Competitive salary within the restaurant award.
On and off shift discounts.
Work a public holiday – and receive a day in lieu.
If you think, you are what we are looking for here at Masonmill, apply now. Or email