Service Delivery Role
The successful candidate will be responsible for directing, coordinating, and supervising service objectives regarding the cartage of Bulk Diesel through shift and driver management related to fuel activities for assigned contracts.
Key responsibilities include ensuring that tasks are completed in the most efficient manner with agreed standards in operational procedures including a strong emphasis on safety requirements. They will also be responsible for the allocation and dispatch of Toll loads, regularly communicating with drivers and stakeholders, compliance, and managing staff to ensure business objectives are achieved in a safe and cost-effective way.
This role plays an essential part in maintaining and creating a high-performing, positive, and safety-obsessed team culture. The candidate will need to drive high standards while ensuring the site is being run safely and efficiently.
* Organise vehicles and drivers to meet customer load requirements.
* Monitor drivers to ensure that customer requirements are met.
* Ensure all equipment and ancillary equipment is in operating condition.
* Comply with CoR (Chain of Responsibility) requirements, Fatigue Management, Mass Management, and all aspects of the NHVR.
* Ensure all Toll Drivers and subcontractors used have been appropriately reviewed in accordance with Toll and subcontractor management procedures.
* Actively participate in the roll-out of toolbox meetings and other communications to workers and contractors.
Skill Requirements:
* Effective leadership and management skills.
* Excellent communication and interpersonal skills.
* A strong understanding of safety protocols and procedures.
* Ability to work in a fast-paced environment and manage multiple priorities.