Optical Assistant Job Description
We are seeking a skilled Optical Assistant to join our team. As an Optical Assistant, you will be responsible for supporting our Optometrists and providing exceptional customer service.
Key Responsibilities:
* Greet and assist customers, answering any queries they may have.
* Manage bookings and ensure a smooth experience for our customers.
* Support our Optometrists during eye exams and assist with pre-testing phases.
* Dispense glasses and lenses, taking into account each customer's specific needs.
Required Skills and Qualifications:
To succeed in this role, you will need:
* Excellent communication and interpersonal skills.
* The ability to work effectively in a fast-paced environment.
* A strong attention to detail and the ability to maintain high levels of professionalism under pressure.
Benefits:
We offer a competitive salary, two free pairs of glasses per year, family and friend discounts, paid training, and access to our Perks App for exclusive discounts and shopping programs.
Your Future with Us:
As an Optical Assistant, you will have opportunities to grow and develop your skills. You can work towards a Cert IV in Optical Dispensing and progress to roles such as In-Store Trainer or Supervisor.