Job Overview
We are seeking a highly skilled and experienced Assistant Store Manager to support our store leadership, train staff, and drive exceptional customer service in our pet care stores.
* Support store leadership in achieving sales targets and operational goals by leveraging strong business acumen and leadership skills.
* Train and develop staff to provide excellent customer service and product knowledge, ensuring a seamless shopping experience for our customers.
* Maintain a customer-centric environment that meets the needs of our pet-loving customers, fostering a positive and engaging store culture.
This is a full-time position with flexible hours, offering the opportunity to work in a dynamic team dedicated to making a difference in the pet industry. As an Assistant Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.
Key Responsibilities:
• Sales Growth: Develop and implement strategies to drive sales growth, including analyzing sales data, identifying trends, and making data-driven decisions.
• Customer Satisfaction: Foster a customer-centric environment by ensuring high-quality products, providing excellent customer service, and promoting a positive brand image.
• Team Development: Train and develop staff to improve their skills, knowledge, and performance, ensuring a high-performing team that delivers exceptional results.
• Operational Excellence: Ensure seamless store operations, including inventory management, visual merchandising, and loss prevention, to maintain a high level of efficiency and effectiveness.
• Communication: Effectively communicate with store leadership, staff, and customers to ensure clear expectations, goals, and objectives are met.