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About us:
CPM Australia, as part of CPM Group of Companies is a leading national field marketing agency representing a range of industry leading organisations in finance, insurance, automotive, consumer electronics, cloud-storage, utilities, FMCG, health & beauty, to just name a few! With over 40,000 interactions with customers per week, we achieve this by having more authentic conversations with customers than anyone else!
About the role:
Currently we have a FANTASTIC opportunity for an enthusiastic & hands on sales coach to jump into the hot seat and drive a crucial area of the business. Working with a team of expert industry leaders, you will be responsible for training, developing and coaching one of our Inbound / outbound sales teams.
This role will be accountable for all the training and coaching requirements along with working alongside our QA team to deliver feedback and enhance agents’ performance. You will also be charged to collate information and identify opportunities to improve performance of the sales teams.
We are looking for a strong candidate that is proactive & self-motivated with a genuine desire to assist others and invest in others’ ongoing learning & development. The ideal candidate will be passionate about making a difference.
The ideal candidate will possess:
Training & development experience (highly regarded)
Energy experience (desirable)
Experience in Quality Assurance (preferred but not essential)
Call centre experience (highly regarded)
Analytical and reporting skills to identify trends
Ability to provide constructive feedback to teams and management
Experience in leading, motivating and inspiring teams (highly regarded)
Highly developed verbal and written communication skills
Ability to multi-task and work within specified time frames
What we offer:
Full-time maximum term contract working Monday - Friday
Working for one of Australia’s leading field marketing agency
Mates rates with corporate partners e.g. health insurance, retailers and more.
Ongoing training and development programs (internal & external).
Opportunities to move into other areas within the business both in Australia and globally.
Conveniently located minutes away from Westfield Knox shops, cafes, restaurants, etc
Access to employee discounts at Westfield Knox shopping centre.
Collaborative, innovative, and engaging culture.
Friday afternoon social gatherings every week with weekly fresh fruit delivered, on-site coffee machine and pool table.
Monthly STAR awards to recognise and reward employees for demonstrating CPM’s core values.
Discounted onsite staff parking.
24/7 access to our Employee Assistance Program.
This is not an opportunity to be missed so APPLY ONLINE NOW!
Please note, only shortlisted candidates will be contacted.
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Salary match Number of applicants Skills match
Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Sales Coach? What's your expected annual base salary? How much notice are you required to give your current employer? How many years' experience do you have as a Trainer? Have you worked in a call centre before? What suburb do you live in?
Marketing & Communications 101-1,000 employees
CPM Australia, as part of CPM International Group, operates under a group structure with brands including CPM and Retail Safari delivering a unique end to end offer. Covering both B2B and B2C, CPM provides field, contact centre, talent acquisition and training solutions. Retail Safari provides a complementary suite of retail marketing services that connect the consumer with a brand in environments where the ability to influence is at its strongest. CPM Australia's reputation is defined by the company we keep. Clients include leading blue-chip Australian and International brands in sectors as diverse finance, telco, consumer electronics, automotive, utilities, FMCG, insurance & cloud-storage.
CPM Australia, as part of CPM International Group, operates under a group structure with brands including CPM and Retail Safari delivering a unique end to end offer. Covering both B2B and B2C, CPM provides field, contact centre, talent acquisition and training solutions. Retail Safari provides a complementary suite of retail marketing services that connect the consumer with a brand in environments where the ability to influence is at its strongest. CPM Australia's reputation is defined by the company we keep. Clients include leading blue-chip Australian and International brands in sectors as diverse finance, telco, consumer electronics, automotive, utilities, FMCG, insurance & cloud-storage.
Perks and benefits Luxe Travel Corporate Benefits TELUS Health One App Engie Corporate Benefits JB Hi-Fi Corporate Benefits Program Bupa Private Health Insurance Corporate Benefits Alex McKay Scholarship program Our Contact Centre Perks
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