OverviewJoin the Carbon Offroad Crew as IT & eCommerce Lead.
Are you an IT and systems guru with a passion for streamlining and optimising?
Do you get a kick out of turning messy data and clunky processes into a well-oiled machine?
We're Carbon Offroad, an innovative Australian winch and recovery brand.
Our business is built around a love for the outdoors, and while a passion for off-roading is a bonus, what we truly value is a shared drive for excellence and a cooperative, can-do attitude.
We're on a rapid growth trajectory and need a dedicated IT and eCommerce Lead to take full ownership of our operational technology stack.
This isn't just about fixing a broken printer; it's about being the strategic brain behind our digital systems.
You'll be the go-to person for everything from our Shopify store to our backend automations and IT infrastructure.ResponsibilitiesOwn and design, build, and manage the entire operational technology stack to connect our business.Cybersecurity & IT: Maintain security protocols, manage user access, and ensure data backups and safety.eCommerce Systems: Administer our Shopify store, manage product catalogues, and ensure pricing/listings are accurate across channels, including Amazon.Integrations & Automation: Build and maintain automations using tools like Shopify Flow or Zapier to ensure smooth order flows and reduce manual handling.Data Management: Set standards for product data and track key metrics to support data-driven decisions.Internal Support: Provide day-to-day IT support to the team, from onboarding new starters to troubleshooting core applications.What We're Looking ForYou're a practical, solution-oriented professional with a bias for simplicity and reliability over fragility.5+ years of experience in business systems, eCommerce operations, or IT administration, ideally within a product-based business.Proven experience with Shopify administration and marketplace management.Competence with integrations and API-based tools; a track record of automating manual tasks.Strong documentation habits and the ability to communicate clearly with both technical and non-technical teams.A practical security mindset.Tools you will use: Shopify, Amazon Seller Central, Google Workspace, Trello, Zendesk & Podium, Make or Zapier.
Any experience with basic SQL or Python is a plus.Why Join Carbon Offroad?
You'll be a key part of an energetic and passionate team that values innovation and collaboration.
This is a chance to have a huge impact on a growing business and shape our digital future from the ground up.Ready to drive our systems forward?
Please include examples of systems you have integrated, the error rates you've achieved, and how your work has impacted manual handling or costs.
A short technical exercise may be required as part of the process.Application DetailsTo apply, please provide a concise summary of your relevant experience and how you would approach owning our IT and eCommerce stack.
Include examples of systems you have integrated.
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📌 It & Ecommerce Lead
🏢 @
📍 Gold Coast