NSW Government3 month contract initiallyWFH / CBDUp to $1150 per dayKey ResponsibilitiesCollaborate with clients to gather, analyse, and document business requirements.Design, develop, and configure Dynamics 365 CE and Power Platform solutions to align with client needs.Troubleshoot and resolve support requests related to the Complaints Management function.Lead workshops, product demonstrations, and end-user training sessions.Develop comprehensive functional specifications and work with the technical team on customisations.Provide post-implementation support and guidance to ensure successful adoption and optimal system use.Required Skills & ExperienceDemonstrable experience developing with Microsoft Dynamics 365 CE OnlineIn-depth knowledge of CRM processes, workflows, and Power Platform capabilities.Strong proficiency in C#, .NET, JavaScript, TypeScript, Power Automate and Power Apps.Hands-on experience with Dataverse, Azure Logic Apps and custom connectors.Hands-on experience with Power Platform components such as Power Apps, Power Pages, Power Automate, and Power BIGood understanding of CRM processes and data models.Experience with integrations using REST APIs and Azure services.Ability to write technical documentation and contribute to solution design.Excellent problem-solving and communication skillsHow to ApplyIf the above sounds like you, please hit APPLY for a confidential discussion