Why choose to volunteer in a Red Cross Shop?
Red Cross Shops offer a carefully curated selection of high‑quality new and pre‑loved items including seasonal clothing, shoes, accessories, and homewares. We know our customers love a treasure hunt, so we ensure our shops are always full of variety, fun pieces, and vibrant displays.
- Contribute to rescuing pre‑loved clothing from landfills
- Help Red Cross raise vital funds to support vulnerable people across Australia
- Be part of a team and feel valued for your time
- Receive training and development opportunities
- Enjoy a generous discount on all your purchases
What does a typical day look like in a Shop?
In your 4‑hour shift (or more if you like) you’ll be doing a variety of tasks:
- Welcoming and engaging customers
- Processing transactions through point of sale, including cash and EFTPOS payments
- Sorting and pricing donations
- Creating vibrant displays to attract shoppers
- Keeping the shop clean and tidy
- Following all shop processes
What skills do you need?
- Friendly and positive attitude
- Sociable and engaging with others
- Happy to work as part of a team
- Flexible and willing to do any of the shop tasks
- Commitment to your nominated shift
What’s the application process?
- No need to upload a resume – just tell us why you’re interested in the role
- We'll then have a friendly interview in store and ask you a few questions; you can also ask us questions
- You must be at least 15 years of age (QLD – 16 in other states)
- Complete a National Police Check (paid for by Red Cross)
- Complete an induction into our organisation and Retail training program
Apply Now
Join an exciting volunteer journey in one of our Red Cross Shops and start making a rewarding difference today.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child‑secure organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
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