Lead Clinical Support Specialist
We are seeking a highly skilled and motivated Lead Clinical Support Specialist to join our team at a leading dental practice in Melbourne. This role offers the opportunity to combine clinical expertise with leadership, mentoring, and team support responsibilities.
About the Role
As the Lead Clinical Support Specialist, you will play a pivotal role in supporting clinicians across a wide range of treatments, while also mentoring junior staff and assisting with the smooth running of daily clinical operations. You will oversee infection control, coordinate surgery readiness, and act as a point of escalation within the team, ensuring the highest standards of patient care.
Key Responsibilities
* Provide high-level chairside and clinical support to dentists and oral health therapists.
* Mentor, train, and support junior dental assistants.
* Oversee compliance with infection control and WHS standards.
* Assist with stock management, laboratory coordination, and clinical preparation.
* Collaborate with management on policies, procedures, and operational improvements.
* Perform administrative and reception duties as required.
About You
* Certificate III or IV in dental assisting is desirable.
* Minimum 2 years' experience as a dental assistant is preferred.
* Strong knowledge of general dentistry procedures, infection control, and clinical operations is essential.
* Excellent communication, organisational, and interpersonal skills are necessary.
* A professional, patient-focused approach with a commitment to high-quality care is vital.
* Experience with Oasis or similar systems is advantageous.
Why Choose Us?
* Work in a modern, 10-chair clinic with a supportive and collaborative team environment.
* Opportunities for ongoing training and professional development are available.
* Convenient Bentleigh location, easily accessible by public transport and parking options.
* Be part of a team that values patient care and staff wellbeing.