As a Medical Front Desk Officer, you will be the first point of contact for patients and visitors, answering telephone calls and responding to enquiries.
The role involves scheduling appointments, maintaining patient and practice confidentiality, and ensuring accurate and up-to-date information is acquired.
You will also be responsible for processing bills and payments, as well as conveying a caring attitude towards patients by anticipating and easing their anxiety.
This role requires strong communication skills, attention to detail, and the ability to multi-task in a busy environment.
Key qualifications include 1 year of experience in medical administration, customer service, or administration, with a drivers license and work authorisation in Australia.
Job Type: Casual
Salary: $28.00 - $31.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Eastern Heights, QLD: Reliably commute or planning to relocate before starting work (required)