We are seeking an experienced portfolio administrator to oversee our residential operations.
About the Role
* Full management of a residential portfolio including property maintenance, rent collection and tenant relations
* Build strong working relationships with landlords and tenants through effective communication and customer service skills
* Work autonomously and confidently to deliver high-quality results
* Collaborate within a supportive team environment to achieve shared goals
Key Responsibilities
* Manage a diverse range of properties including routine inspections, repairs and maintenance
* Develop and implement effective strategies to improve resident satisfaction and retention rates
* Build trust and rapport with residents and stakeholders through regular communication and transparent decision-making
* Monitor and analyze key performance indicators to inform business decisions