About DoubleTree by Hilton Melbourne Flinders Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street is conveniently located opposite the historic Flinders Street Station and is within walking distance of the famous Melbourne Laneways, and the South Bank precinct. Our hotel offers 187 guest rooms, a restaurant and bar, fully equipped gym, 2 meeting rooms and of course our world-famous chocolate chip cookies!
About the role
We are currently building a housekeeping team and we are looking for a Housekeeping Supervisor to start with us from 19h August 2024. As a Housekeeping Supervisor, you will assist the Housekeeping Manager to lead and develop the housekeeping team while maintaining our brand standards for cleaning hotel rooms and public spaces.
* Allocate work duties to Team Members
* Perform routine inspections of all check out rooms and spot checks of all occupied rooms
* Report and follow up on any maintenance defects or other issues
* Inspect, routinely, service areas, store rooms and corridors
* Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
* Ability and willingness to be hands on and clean rooms as often as required
* Manage, efficiently, stock control and the maintenance of equipment
* Provide excellent Guest service, including VIP and other special requirements
* Ensure the adherence to hotel brand standards at all times
What are we looking for?
* Previous experience in a Housekeeping supervisory role (highly advantageous)
* Ability to contribute to building a harmonious team environment
* Strong organizational skills
* Strong attention to detail
* Strong communication skills
* A passion for delivering exceptional levels of guest service
* Proficient with computers and computer programs, including Microsoft Office
Why you'll love working for Hilton!
At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. Over the past three years, we have held our top spot as the #1 hospitality company in Australia as listed by the Great Places to Work institute. In 2023, Hilton ranked #2 across all industries and #1 worldwide! If you work with us, you can also look forward to receiving:
* Access to the world's best hotel Team Member Travel Program with highly discounted rates!
* A free team meal during your shift
* Lots of training and support for your new role
* Access to Hilton University training, offering more than 3000 learning programs
* Access to an extensive range of career development opportunities
* Complimentary cleaning of your work wear
Pay Rates
We appreciate the skill and effect required to work in housekeeping and that's why we offer the following highly competitive wage rates:
Monday – Friday $29.16
Saturday $36.45
Sunday $51.03
Public Holidays $72.90
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