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Service advisor

Sunbury
at
Posted: 19 February
Offer description

Sunbury, Full Time, Automotive

Please quote reference number 15428.

* Experience working in a dealership environment
* Competitive remuneration and ongoing training
* Join one of Australia's most awarded Ford dealerships!

Sunbury Ford is excited to offer an opportunity for a passionate customer service professional to join our award‐winning Service Department. Proud recipients of Ford's highest honour, the Ford President's Award, for the 7th time in 2025, we are seeking an experienced Service Advisor to complement our team and support the continued growth of our workshop.

About the Role

As the key liaison between our service customers and our workshop, you will play a vital role in delivering an exceptional customer experience. From the initial meet and greet through our driveway service facility to the final vehicle handover, you will ensure every customer interaction is professional, transparent, and positive.

This role is ideal for an experienced Service Advisor who thrives in a fast‐paced dealership environment and values teamwork, customer satisfaction, and career development.

What We're Looking For

* Previous experience as a Service Advisor
* Strong communication, customer service, and selling skills
* Experience working within an automotive dealership environment
* Confident, professional, and personable approach with customers and colleagues
* A positive team mindset, with a desire to grow and progress within the business
Why Work With Us
* Competitive salary and commission package
* Supportive, team‐focused workplace culture
* Ongoing training and development opportunities
* Industry‐leading technology and streamlined service procedures
* Shorter working days compared to many dealerships
* Monthly team lunches
* Genuine commitment to diversity and inclusion

If you're interested in joining an award‐winning dealership and becoming part of a high‐performing service team, we'd love to hear from you! Apply now through the online portal.

Please don't hesitate to contact our General Manager on (03) 9744 2311 to discuss the role.

Interested applicants are also encouraged to email a current resume to generalmanager@sunburyford.com.au

Your application will include the following questions:

* Which of the following statements best describes your right to work in Australia?
* Do you have a current Australian driver's licence?
* How would you rate your English language skills?
* Do you have any previous Automotive industry experience?
* Have you worked as a Service Advisor within the Automotive industry?
* Where are you currently living (suburb)?
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