Zone Manager1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from AdeccoLead - Talent Acquisition APAC ANZ | HR Solutions, Talent DevelopmentAs a Zone Manager, you will be responsible for overseeing day-to-day operations at a specific worksite, ensuring optimal service delivery, managing the workforce, and maintaining effective client relations.
This role involves managing employees and associates, addressing any operational issues, and ensuring compliance with all company policies and industry standards.
The Zone Manager plays a critical role in the success of the business by ensuring a safe, productive, and high-quality work environment.About UsWe are the world's leading recruitment agency with more than 32,000 passionate full-time employees in thousands of branches across 60 countries.
We are committed to connecting organisations with the talent needed to succeed.In Australia, our network of offices across the country allows us to support you no matter where you are.
Our local teams understand the Australian market and are busy connecting people with jobs and jobs with people every day.Every year in Australia alone, we help thousands of people get into exciting new careers.
At any given time, we have over 2,500 temporary employees working for us and each year we place more than 1000 people into full time permanent roles.Key AccountabilitiesEnsure the smooth and efficient operation of the site, optimizing resources and workflow.Act as the primary point of contact for the client, ensuring satisfaction and addressing concerns promptly.Regularly communicate with the client to provide updates and ensure service quality.Ensure appropriate staffing levels to meet operational demands and oversee Colleague performance.Foster a positive work environment, ensuring Colleague engagement, safety, and motivation.Conduct regular Colleague performance reviews and identify opportunities for training and developmentEnsure all work complies with company and client quality standards through inspections and audits.Proactively address quality issues and implement corrective actions as needed.Ensure full compliance with health, safety, and industry regulations.Oversee the implementation of safety protocols and conduct safety training.Monitor operational expenses and work within budget constraintsIdentify and implement opportunities for cost savings and efficiency improvements.Provide timely reports on operations, Colleague management, safety, and client relations.Quickly resolve operational issues, escalating complex problems to management when necessary.Key OutcomesMaintain a client satisfaction score, measured through regular feedback and surveys.Achieve Colleague retention rate and improve overall team performance through regular training and development.Maintain compliance with company and client quality standards, based on internal and external audits.Achieve reduction in workplace incidents or accidents, adhering to safety protocols and compliance regulations.Improve overall workforce productivity, measured through key performance metrics.Achieve compliance in safety training and ensure zero major safety violations.Resolve operational issues within 24 hours of identification.Ensure accuracy and timeliness in submitting operational, financial, and safety reports.Maintain client market share year on yearIncrease employee engagement scores based on regular surveys and feedback.Pass all internal and external audits with a compliance score.Compliant with all The Adecco Group Policies and ProceduresEnsure 100% completion of local and global Mandatory TrainingAchieve all client SLA's & KPI's as per contractual obligationQualificationDesired: Bachelor's degree in business administration, Operations Management, Facility Management, or a related fieldMinimum of 2 years in a management or supervisory position, overseeing daily operations and Colleague.Strong leadership and team management skills, with the ability to motivate and develop a team.Experience in conflict resolution and performance management.Familiarity with operations management, process optimization, and resource allocation.Strong understanding of quality control processes, productivity metrics, and efficiency improvements.Experience in managing client relationships, ensuring satisfaction, and addressing client concerns.Knowledge of health and safety regulations and compliance standards, with a proven record of implementing safety protocols.Strong problem-solving and decision-making abilities, particularly in a high-pressure environment.Excellent verbal and written communication skills for interacting with Colleague, clients, and upper management.Proficiency in using standard business softwareAbility to adapt to changing circumstances and work in a dynamic, fast-paced environment.Flexibility to work varying hours, including evenings and weekends if necessary.High attention to detail, especially in terms of compliance, quality assurance, and safety standards.
*Availability and flexibility to work, due to business and client requirements*On OfferWe empower our people to carve their own career paths their way.
After all, it's only natural that a people-focused organization should be focused on its own people too.
We will offer all the training, tools, motivation, and inspiration you need to achieve exactly what you want from your career.
If you can make an impact, we'll provide the career development opportunities you need to achieve your potential and thrive.The Adecco Group is an equal opportunity employer.
As part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people are encouraged to apply.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesStaffing and RecruitingReferrals increase your chances of interviewing at Adecco by 2xGet notified about new Operations Manager jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 day agoRockdale, New South Wales, Australia A$135,000.00-A$150,000.00 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia A$150,000.00-A$180,000.00 2 weeks agoOperations Shift Manager, Amazon LogisticsEastern Creek, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoEastern Creek, New South Wales, Australia 17 hours agoNorth Sydney, New South Wales, Australia 21 hours agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoGreystanes, New South Wales, Australia 2 weeks agoSenior Operations & Strategy Manager, APACSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSilverwater, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoGreater Sydney Area A$115,000.00-A$130,000.00 2 weeks agoSydney, New South Wales, Australia 3 months agoOperations Manager (eCommerce, Direct to Consumer, Global)Sydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 days agoO&M Operations Manager - Renewable EnergySydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoRegional Engineering National Operations ManagerSydney, New South Wales, Australia 3 weeks agoRedfern, New South Wales, Australia 3 weeks agoRegional Engineering National Operations ManagerSydney, New South Wales, Australia 3 weeks agoParramatta, New South Wales, Australia 1 week agoParramatta, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoWe're unlocking community knowledge in a new way.
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