Job Summary
This role involves overseeing vehicle maintenance and repairs, serving as the primary point of contact for clients, and ensuring the efficient functioning of the service department.
* Welcome customers and comprehend their servicing requirements
* Schedule appointments and coordinate with technicians
* Maintain open communication with customers and provide timely updates
* Ensure accurate documentation and record-keeping
* Handle customer inquiries and concerns
* Advise clients on available products and services
Key Responsibilities
* Manage vehicle inspections and maintenance tasks
* Coordinate with customers to schedule appointments
* Collaborate with technicians to ensure smooth service operations
* Analyze customer feedback to improve service quality
* Monitor and maintain accurate records of customer interactions
Requirements
* Familiarity with vehicle maintenance procedures
* Excellent communication and interpersonal skills
* Able to work in a fast-paced environment
* Strong analytical and problem-solving skills
* Ability to multitask and prioritize tasks efficiently
What We Offer
* Opportunities for professional growth and development
* A dynamic and supportive work environment
* A competitive salary and benefits package
* The chance to work with a talented team of professionals