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The NextEd Group (ASX: NXD) is one of the largest listed private education organisations in Australia, delivering education and services to over 25,000 students annually through nine campuses in Australia and 16 recruitment offices worldwide. The group offers high-quality courses across the English Language, Vocational, and Higher Education sectors to both domestic and international students. We share a vision to unleash potential through inspiring learning and experiences, ensuring our graduates are equipped with the skills to fulfil their personal and career ambitions.
Purpose
Own NextEd\'s core business platforms across the end-to-end student lifecycle (discover → enquire → register/enrol → pay → study → assess → certify) and the supporting agent and teacher ecosystem. Lead consolidation across five legacy businesses, starting with the Student Management System (SMS), and expanding to LMS, CRM, CMS, martech, portals, workflow automation, data, reporting and integrations. Establish a clear roadmap and operating model that supports growth, experience uplift and compliance.
In scope
* Student Management System (SMS) ownership across ELICOS, VET and Higher Education
* Learning Management System (LMS) ownership and learning ecosystem enablement (including teacher workflows and key integrations
* CRM for student and agent lifecycle
* CMS + digital journeys and marketing technology enablement
* Portals, workflow automation, integration and reporting foundations
Out of scope (ownership) HR platforms and core finance ERP, while ensuring strong integration and process alignment.
Key Accountabilities
* Set platform strategy, target state and investment roadmap
* Deliver phased consolidation and rollout (starting with SMS) and transition to BAU operations
* Own platform operations: service performance, release cadence, support model and continuous improvement
* Lead stakeholder alignment, governance, change and adoption across multiple brands/functions
* Own vendor relationships and delivery outcomes
* Strengthen data quality, integrations and compliance reporting confidence
* Drive practical innovation (including AI) to improve student, agent, teacher and staff experience
Success Measures
* Stable go-lives with strong adoption and reduced workarounds/manual effort
* Improved data quality and reliable compliance/operational reporting
* Clear ownership, predictable releases and measurable service performance improvements
* Delivered experience and efficiency uplift across student and teacher journeys
Candidate Profile
* Strategic, hands-on platform leader who can own roadmap, delivery and BAU
* Minimum 5-7 years of experience in platform leadership roles
* Experience leading complex platform consolidation and lifecycle enablement
* Demonstrated experience in 2-3 system consolidation projects
* Strong stakeholder and vendor management with clear prioritisation and outcomes focus
* Sound understanding of data/integration fundamentals and governed change
* Education experience desirable; otherwise, regulated, high-volume service environments
* Curious and improvement-driven, comfortable adopting modern tools, including AI
* Australian citizenship or permanent residency required
NEXTED VISION AND VALUES
Unleashing potential through inspiring learning and experiences
Be Bold - Courageous and forward-thinking people who are inspired to deliver and support impactful innovation and growth strategies
Be Inclusive - Diverse and engaged teams who are agile, connected and aligned to putting collective success before individual achievements
Be Respectful - Honest and considerate people who show gratitude for the efforts of others and take responsibility for their actions
Be Excellent - Passionate and results-driven people who are renowned for delivering great student experiences and outcomes
Employee Benefits:
Salary – competitive compensation package.
Company holiday – enjoy NextEd Day, an additional paid annual leave day during the Christmas / New Year holiday season.
Go-1 – access to a comprehensive learning and development library with thousands of online courses.
EAP – access to counsellors from the company\'s Employee Assistance Program, Uprise.
Discounts & benefits – save hundreds with our HRIS, Employment Hero\'s discounts & benefits – groceries, movie vouchers, health insurance and much more.
This is a hybrid role with a two-day work-from-home option.
To apply, please submit your current resume and cover letter outlining your experience and alignment with our values.
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