Community Manager - Seachange Toowoomba by Ingenia Lifestyle
Toowoomba QLD, Australia
Posted Thursday 26 March 2026 at 2:00 pm
We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.
Be Part of Something Bigger at Ingenia!
At Ingenia, we're not just building communities, we're creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we're all about making life better, brighter, and more connected.
We're a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you're ready to work in a place that values your ideas and celebrates your wins, we'd love to welcome you to the team.
We're on the lookout for a Community Manager to join our team at Seachange Toowoomba by Ingenia Lifestyle site.
Reporting to the Area Manager, you'll help lead day‐to‐day community operations, building a strong sense of connection and belonging for residents. You'll deliver exceptional experiences through customer‐focused service and operational excellence.
Why You'll Love Life at Ingenia
We believe work should be rewarding, flexible, and full of perks:
* Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
* Employee referral, employee of the month, and employee of the year rewards
In this Role, You'll
* Deliver an outstanding resident experience, measured through satisfaction surveys and Net Promoter Score (NPS)
* Oversee day‐to‐day community operations, including presentation standards, occupancy, tenancy and resident engagement
* Lead financial performance through budgeting, planning and management of P&L outcomes
* Foster a strong sense of community by delivering lifestyle, wellbeing and connection programs
* Lead, motivate and support team members and contractors to consistently deliver high‐quality outcomes
You're Likely a Match If You
* Bring experience managing resident or customer relationships in property, hospitality, aged care or community settings
* Are confident leading day‐to‐day operations while balancing competing priorities
* Have experience managing budgets, P&L performance or commercial outcomes
* Handle challenging or emotionally charged situations with empathy, professionalism and clear boundaries
* Are a visible, hands‐on leader who enjoys being the go‐to person for residents, teams and stakeholders
You're someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.
Our Recruitment Process
We keep things simple and supportive:
* Apply via our website; no cover letter needed
* Quick phone chat and interview with your future manager
* Background checks
* Offer and onboarding; welcome aboard!
All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.
Let's Create Amazing Experiences Together
Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.
In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now! We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.
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