Our client in the public sector, is seeking a human-centered UX Designer for a 6--month contract to help modernize a critical suite of legacy service applications. This role is based in Adelaide and offers the chance to shape user-focused digital solutions for a large-scale infrastructure uplift program.
You will be the driving force behind the user-centered design lifecycle. You will collaborate with multidisciplinary teams including developers, product owners, and business stakeholders to transition complex legacy systems into intuitive, sustainable digital services.
What You'll Be Doing
* Lead qualitative and quantitative research to identify pain points and translate data into actionable design recommendations.
* Develop comprehensive user journeys, service blueprints, and experience flows that ensure accessibility and integration.
* Provide expert advice on interaction design, usability, and best practices to ensure all digital products meet high-quality standards.
* Work closely with technical staff and subject matter experts to align design outcomes with organizational goals.
* Stay ahead of digital design trends to identify opportunities for innovation and delivery improvements.
What You'll Bring
* A minimum of 5 years of recent, professional experience in a similar UX Designer capacity.
* Expertise with common design and prototyping tools, as well as a deep understanding of UX content and taxonomy.
* Proven ability to monitor complex data and conduct in-depth research to understand user behavior.
* Success working within fast-paced, changing environments and the ability to manage multiple workstreams under tight deadlines.
* Exceptional writing and editing skills, with a collaborative attitude that fosters buy-in from senior stakeholders.
* A degree in Design, Communications, or a related field.
* Experience in large-scale IT transformation, system migration, or decommissioning programs.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Bernadette Llanera on +61 (0)8 7422 0617 or email and quote the above job reference number.
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