Automotive Parts Consultant Role
About the Job:
This role involves providing technical support to customers, using expert automotive parts and mechanical knowledge to solve problems and maximise sales.
* Main Responsibilities:
* Provide technical product support to trade and retail customers
* Build effective customer relationships
* Use up-to-date product information and knowledge to problem-solve and maximise sales
* Ensure a safe work environment for yourself, teammates, and customers
Requirements:
To be successful in this role, you will need to have the following skills and qualifications:
* Essential Skills and Qualifications:
* A safety mindset and ability to provide a safe work environment
* Demonstrated experience in automotive parts or mechanical fields
* Possess strong customer service skills and some sales experience
* Ability to communicate effectively in a technical and non-technical manner
* Natural problem-solving skills and solutions-focused approach
* Experience using computers and computer programs
* Proactive and driven team player with ability to work independently
* Flexible availability and valid driver's license (manual preferred)
Benefits:
We offer a range of benefits to our employees, including:
* Employee Benefits:
* Attractive discounts across various businesses
* Employee reward and recognition programs
* Work-life balance
* Ongoing training and career development
* A safe and inclusive team environment
* Employee Assistance Program
* Parental leave top-up allowance
* Paid volunteer leave
What We Offer:
We are committed to providing genuine service, creating lasting impressions, and moments that matter for our customers. If you are passionate about delivering exceptional customer experiences and have a strong background in automotive parts or mechanical fields, we would love to hear from you.
This is an exciting opportunity to join a dynamic team and contribute to our mission of propelling people forward. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please apply today.