You are applying for the position of Specialist Support Worker - Environment for company Footprints Community Ltd. Please submit an application for this position.
This position is located in: Wide Bay (Hervey Bay)
Close date: Fri, 12 Dec :59pm
Specialist Support Worker - Environment
* Location: Maryborough/ Hervey Bay or Bundaberg
* Fixed Term Part Time until 30/06/2026
* SCHADS 3.1
* Impact lives without the full-time grind - work 11.4 hours a week for meaningful work and balance
* Salary sacrifice to maximise your take-home pay
* Awarded Best Workplace in 2025, 2023 & 2021 for our outstanding culture and employee experience
WHO WE ARE
Footprints is a leading not-for-profit organisation with a proud history of working alongside people and communities to enhance wellbeing, independence and social connection. Established in 1991, we have grown into a multi-site service provider committed to excellence and innovation in person-led support, with a focus on older Australians and people experiencing mental health challenges. Through our wrap-around approach and partnerships across health, housing and community sectors, we deliver integrated services that create meaningful and lasting impact. Recognised as a Best Workplace Award winner, Footprints is guided by strong leadership, strategic collaboration and a shared commitment to improving lives and strengthening communities.
POSITION DETAILS
This position is responsible for supporting older adults to maintain safe and accessible home environments. Guided by the program Case Worker, the role encourages client participation in decluttering and safe home access strategies, to allow for community supports and services to access the property where required and the client to maintain safe mobility and lifestyle on the property.
KEY RESPONSIBILITIES
* Under the direction of the Case Worker, guide, support and encourage clients to participate in decluttering, maintenance and yard clearance activities to promote a safe and accessible living environment.
* Provide support and mentoring to individuals, carers and supportive others where needed.
* Refer to and liaise with community supports and services as required, to facilitate client goals around a safe environment.
* Introduce and encourage a focus on health and well-being concepts and strategies to enable individuals to self-manage their environment.
* Provide information and facilitate connection to appropriate community supports related to identified needs.
* Liaise with the Case Worker, and other Footprints staff and programs as required to facilitate achievement of client goals.
* Attend and participate in internal and external meetings and networking opportunities where required.
* Actively participate in adopting a culture and language of hope and optimism.
* Comply with program reporting requirements by ensuring that appropriate record-keeping is completed.
General
* Follow all organisational policies and procedures.
* Participate in supervision and ongoing learning and development opportunities.
* Promote and maintain a safe and healthy workplace, ensuring adherence to WHS policies and procedures.
* Work within the mission, vision, and values of Footprints.
KEY SELECTION CRITERIA
Essential
* Certificate-level qualification in ageing support, community services, or other relevant stream.
* Prior experience in a similar role, with knowledge of local social groups, networks and supports for older community-dwelling adults.
* Ability to be respectful, calm, and encouraging towards consumers and have patience and understanding of others' wellness journey, including the ability to set boundaries and be self-aware.
* Ability to show initiative, think critically and make judgments based on sound reason and the information/evidence presented.
* Demonstrated capacity to encourage and support individuals to engage in meaningful activities.
* Well-developed interpersonal, verbal, and written communication skills, and demonstrated ability to work effectively in a team environment.
* Computer literacy and the ability to effectively manage a client database.
* Ability to work remotely from a team when required, and ability to utilise virtual meeting platforms, e.g., Microsoft Teams, Zoom.
* Current class C drivers license
* Ability to use your own insured vehicle
* National NDIS Worker Screening Check or current Yellow Card
Desirable
* Relevant training in hoarding support would be advantageous.
* Demonstrated knowledge of local support organisations and established networks.
* Current First Aid and CPR Certificate
BENEFITS
* Salary sacrifice to maximise your take-home pay
* Opportunities for ongoing professional development and training
* A committed and friendly teamwork environment
* Employee Assistance Program
* Recognised for our outstanding team culture, winning Best Workplace Awards in 2025, 2023, and 2021
CLOSING DATE
Applications Close 12th of December 2025
Please note that only short-listed candidates will be contacted. If you have not heard from us within two weeks of the closing date, please assume that your application has been unsuccessful. We thank you for your time and interest in working with Footprints.
To learn more about Footprints and access a copy of the position description, please visit our website:
CONTACT
For more information, please contact: Cindy Aird - Manager Aged Care Services at or
EQUAL OPPORTUNITIES
Footprints encourages applications from all people. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, Footprints strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Footprints Community acknowledges the traditional owners of the land and pays respect to Elders past and present, and thank them for their wisdom and guidance.