Pet Aftercare Coordinator
We are seeking a Client Care professional to support families through respectful pet aftercare services, ensuring their needs are met with empathy and professionalism.
* Deliver premium customer service and support pet owners through all stages of pet care, from initial contact to post-care assistance
* Coordinate various pet aftercare activities with sensitivity and expertise, providing education on grief management and bereavement support
The ideal candidate will possess excellent communication skills, be able to maintain confidentiality, and provide compassionate support to individuals experiencing loss.
About the Role:
This is an exciting opportunity for someone who is passionate about animal welfare and has a genuine desire to make a positive impact in the lives of those we serve.
You'll Be Responsible For:
* Providing exceptional customer service and support to pet owners
* Coordinating pet aftercare activities, including transportation and handling of pets
* Maintaining accurate records and documentation
* Collaborating with our team to ensure seamless delivery of services
Your Skills and Qualifications:
To be successful in this role, you will need:
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong organizational and time management skills
* Familiarity with pet aftercare services and procedures
Benefits:
We offer a competitive salary and benefits package, including opportunities for professional growth and development.