Employment Coach Role
We are seeking a motivated and values-driven individual to join our team as an Employment Coach. As a Coach, you will play a vital role in delivering our Employment Services Strategy, which focuses on improving sustainable employment outcomes for people with disability.
About the Job
* You will be responsible for ensuring each participant's individual needs and aspirations for employment are at the center of your focus.
* You will effectively support a caseload of participants by providing support, guidance, and direction.
* You will achieve individual and team Key Performance Indicators (KPIs) in line with the Inclusive Employment Australia Deed requirements.
Key Responsibilities
1. Deliver coaching and support to participants in line with our Service Delivery Model.
2. Build rapport and trust with participants, developing tailored Action Plans based on strengths, goals, and support needs.
3. Connect participants with internal and external training, qualifications, and support services to address vocational and non-vocational needs.
4. Work collaboratively with Business Inclusion Specialists to engage with inclusive employers and identify tailored job opportunities.
5. Create sustainable job opportunities and career paths for participants via relationships with local employers.
6. Support employers with inclusive practices and work adjustments, fostering a disability-confident workplace.
About You
* You care about people and want a job that makes a difference.
* You have prior experience in Employment Services and possess strong customer service and relationship building skills.
* You are able to work towards targets and KPIs, and possess strong communication and interpersonal skills.
* You are resilient in nature and able to thrive in a continuously changing environment.
Requirements
* Prior experience in Employment Services is highly regarded.
* Strong customer service and relationship building skills are essential.
* Demonstrated ability working towards targets and KPIs is required.
* Strong communication and interpersonal skills are necessary.
* Resilient in nature and able to thrive in a continuously changing environment is preferred.
Benefits
* An inclusive work environment that values both your personal and professional life.
* A strong focus on flexibility to help you achieve a healthy work-life balance.
* Access specialist and accredited training, professional mentoring, and ongoing coaching.
* Benefit from opportunities for professional development and career advancement.
* Learn while you work with the opportunity to gain a Certificate IV in Community Services.
* Celebrate your milestones through our dedicated Service Award Program.
* Access free and confidential support through our Employee Assistance Program (EAP).