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Parts interpreter

Ballarat
Central Hearder Parts
Posted: 13 December
Offer description

Central Header Parts is a fast-growing agricultural parts supplier specialising in combine harvester components and aftermarket solutions for John Deere, Case IH, New Holland, MacDon, Honey Bee and more. We support farmers, contractors, and workshops with fast turnaround, strong product knowledge, and high-quality customer service.


Position Overview

The Parts Interpreter will play a key role in supporting our customers by identifying, sourcing, and supplying agricultural machinery parts. This is a casual role, with the strong possibility of becoming permanent for the right candidate. Flexible hours and requirement for a 1 in 4 Saturday shift (3hrs).


Key Responsibilities

* Assist customers via phone, email, and in-store with parts enquiries.
* Identify correct parts using catalogues, diagrams, supplier databases, and workshop knowledge.
* Interpret part numbers across multiple brands including John Deere, Case IH, New Holland, MacDon, Honey Bee, Claas, and more.
* Prepare quotations, invoices, and sales orders accurately and efficiently.
* Maintain product knowledge of combine harvester components and aftermarket alternatives.
* Support warehouse operations including picking, packing, receiving stock, and inventory control.
* Manage customer relationships with a friendly, professional approach.
* Keep workspace organised and maintain parts displays.
* Support seasonal demand and internal project work.


Skills & Experience

Preferred but not essential:
* Experience in agricultural parts, machinery parts, or mechanical trade.
* Ability to read parts diagrams and identify cross‑references.
Essential:
* Good communication and customer service skills.
* Strong attention to detail and accuracy with part numbers.
* Ability to learn new systems quickly.
* Reliable, proactive, and able to work in a fast‑paced environment.
* Driver's Licence.
* Basic computer skills (email, invoicing systems, spreadsheets).

Minimum availability of 25-32 hours per week for this casual position.

Australian work authorisation is required to commence this role.

A provisional licence or higher is required for this position.


What We Offer

* Casual role with flexible hours
* Opportunity to transition to full time
* Hands‑on training and support
* Exposure to wide range of ag machinery parts
* Friendly and fast‑paced workplace
* Onsite training
* Free parking
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