Western Sydney Local Health District
Reference number REQ640781 Occupation Administration and Clerical Work type Full-Time Location Sydney - Greater West Salary Information $87813 - $116824 Closing date 03 March 2026 at 11:59pm
* Lead district-wide Oral Health administration services
* Drive service excellence, compliance and revenue integrity
* Senior leadership role at Westmead Centre for Oral Health
Manage and strengthen district-wide Oral Health administration services, leading teams, improving systems and delivering patient-focused outcomes across WSLHD.
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 1
Remuneration: $87,813 – $116,824 per annum
Hours Per Week: 38
Location: Westmead
Where you'll be working
Located at the Westmead Centre for Oral Health, this flagship facility delivers general and specialist dental services to communities across NSW and is a key teaching site for the University of Sydney. As part of Western Sydney Local Health District (WSLHD), you’ll join an organisation committed to better health services for western Sydney and beyond, serving the diverse communities of Auburn, Blacktown, The Hills Shire, Cumberland and Parramatta. You’ll be part of a collaborative, values-driven environment that supports innovation, learning and continuous improvement.
* A state-of-the-art oral health facility with advanced clinical and operating environments
* A major teaching and training centre for future dental professionals
* Strong focus on collaboration, respect, openness and empowerment
* Exposure to district-wide operations and strategic initiatives
* A culture that values diversity, inclusion and professional growth
What you'll be doing
In this senior operational leadership role, you’ll oversee and coordinate high-quality administrative services supporting Oral Health across WSLHD, ensuring efficient, compliant and patient-centred service delivery.
* Lead and manage a district-wide administration workforce, including team leaders and administration officers
* Ensure compliance with NSW Health policies, legislative requirements and data governance standards
* Oversee patient administration, waitlist management, reception services and non-admitted activity reporting
* Drive revenue capture processes, including Medicare billing and Activity Based Funding (ABF) requirements
* Lead workforce management, quality improvement initiatives, change management and operational projects
Ready to make an impact? Join NSW Health and Western Sydney Local Health District, where you’ll be supported to grow, lead and make a meaningful difference to the communities we serve.
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
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Demonstrated experience leading and managing administration services within a healthcare or similarly complex, multi-site service environment.
* Proven ability to effectively supervise, develop, and support staff, including performance management, recruitment, rostering, and workforce capability development.
* Comprehensive knowledge of patient administration systems, revenue management processes (including Medicare billing), and outpatient activity reporting requirements within a public health setting.
* Excellent organisational, time management, and problem-solving skills, with demonstrated capacity to manage competing priorities and deliver outcomes within specified timeframes.
* High-level interpersonal and written communication skills, with experience in preparing correspondence, reports, work instructions, and conducting meetings.
* Proven ability to implement quality improvement initiatives, develop and review operational procedures, and contribute to policy development consistent with NSW Health and LHD governance frameworks.
* Proficiency in Microsoft Office applications and familiarity with electronic patient administration and rostering systems.
Requisition ID: REQ640781
Applications Close: 3rd March 2026
Need more information ?
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about applying for this position.
* Review the detailed Position Description for insights into role requirements and criteria.
* Explore the selection process, employment checks, outcomes and notifications.
* For inquiries about the role, contact Louise Weston on 0419482117 or WSLHD-OfficeofDirectorCorporate@health.nsw.gov.au
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.