He salary range for this position is $ $23.00 Hourly
This Is How You WOW
* Entering service calls into company service system
* Assign and Dispatch service calls to field technicians and service partners within assigned area
* Review and Submit Field Quotes and Updating Customers with service agent's ETA
* Process Technician's Parts Requests needed for job completion from internal warehouse or external vendor
* Review information submitted from field technicians and/or service partners
It would be WOW if you would bring this in:
* High School diploma or equivalent
* Experience in an interactive customer service environment is a plus
* Customer service experience/background in a call center or similar environment
* Previous experience with industrial and/or commercial equipment is beneficial
* Ability to interact with and dispatch workload effectively to field/remote technicians
* Dispatching experience is a plus, as well as experience in a parts ordering environment.
Our Kärcher WOW-package
* Medical, Dental, and Vision plan
* Paid Holidays (11 per year)
* Flexible PTO for exempt employees; generous PTO for non-exempt employees
* HAS, FSA and 401K matching plans
* Paid sick time, as well as short- and long-term disability insurance
So: Wanna WOW with us?
Simply upload your resume online and leave your contact information. We look forward to getting to know you
Together towards a clean world.
Benique Lucero | Sr Talent Acquisition Specialist
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