Are you looking for a sales role that involves proactive lead generation? This opportunity is perfect for someone who wants to build strong customer relationships and drive business growth through outbound calling.
Key Responsibilities
* We are seeking a highly skilled individual who can conduct outbound calls to potential and existing customers to identify their ICT services and document solution needs.
* Promote cutting-edge products and solutions with enthusiasm and expertise, building rapport with customers and providing tailored recommendations.
* Qualify leads and schedule appointments for the sales team to enhance business development.
* Maintain and update customer data in the CRM system with accuracy and attention to detail, ensuring seamless communication.
* Collaborate closely with the sales team to enhance customer engagement and ensure CRM data integrity, driving results-oriented outcomes.
What We're Looking For
We are seeking someone who embodies our core philosophies of 'possessing a fighting spirit', 'always being creative' and 'doing the right thing as a human being'. This includes having:
* At least 12 months of experience in customer service or outbound calling environments, preferably in a call centre setting, with a proven track record of success.
* An interest in technological solutions, with a passion for staying up-to-date on the latest trends and advancements.
* A confident and professional phone manner that builds trust with customers, establishing long-lasting relationships.
* Strong organisational skills with the ability to manage priorities and meet targets effectively, delivering exceptional results.
* Proficiency with CRM systems and Microsoft Office Suite, with a strong understanding of data management and analysis.
* Good typing skills, with the ability to work efficiently and accurately in a fast-paced environment.
* A proactive team player with problem-solving skills, able to think critically and make informed decisions.
Why Join Us
* Be part of a company that makes a difference worldwide through innovative solutions, driving positive change and growth.
* Discounted Private Health Insurance, providing peace of mind and financial security.
* 18 weeks paid parental leave, supporting work-life balance and family well-being.
* 2 Kyocera leave days for employees achieving 3 years' service, celebrating milestones and dedication.
* Service awards and gift vouchers to celebrate key milestones, recognising hard work and commitment.
* Subsidised professional memberships and further education to advance your career, investing in your future.
* Access to the Employee Assistance Program (EAP), providing confidential support and guidance when needed.