About Toora Housing Services
We provide holistic wrap-around, trauma-informed care within an integrated service system. Our current domestic violence, homelessness and AOD health treatment programs range across a variety of settings.
This allows us to deliver complex services within a human rights and gender sensitive framework, with advocacy at the forefront. We uphold the values of our organisation and work collaboratively within a team environment to achieve our goals and objectives.
Job Responsibilities
The Tenancy Management Officer reports to the Chief Financial Officer (CFO) and works closely with the Property Support Officer on a day-to-day basis. This position requires the development and maintenance of strong working relationships with various stakeholders.
* Maximise rental income by maintaining high occupancy rates and minimising vacancy loss, bad debt, and rental concessions inclusive of daily arrears management and bond management.
* Preparation and regular review of Occupancy Agreements including proficient use of Centrelink's CPAY services.
* Conduct quarterly inspections with a high level of detail.
* Conduct rent reviews bi-annually.
* Liaise with Housing ACT and other stakeholders on property-related issues as required.
Key Skills and Qualifications
Essential Experience / Qualifications:
* Experience in community housing or the social services sector.
* Diploma in Community Services (Social Housing) or equivalent qualification.
* Experience of working with women with high and complex needs, particularly with homelessness, AOD, mental health, sexual assault, domestic violence, incarceration and women from diverse backgrounds from within a feminist framework.
Benefits
Our organisation offers:
* A competitive salary package.
* Free onsite parking.
* Salary packaging available and 5 Weeks Annual Leave entitlement.