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Organisational capability delivery and operations manager

Williamstown
Regis Aged Care
Posted: 10 March
Offer description

* The opportunity to strengthen learning operations nationally
* A hands‐on learning operations leader who brings structure, builds scalable processes, and drives excellence in learning delivery across the organisation
* Build, coach and lead a team of Learning facilitators to make a real impact on resident and client care
Join Regis – Where Care Meets Career

With 84 locations and 12,000 employees nationwide, Regis offers real career pathways while supporting older Australians to live with dignity and independence.

Why You'll Love Working with Us
* Enjoy hybrid working arrangements that support balance and flexibility
* Competitive salary package
* Career development through training and study support
* 12 weeks paid parental leave
* Recognition programs celebrating your contribution
* Flare Benefits - discounts across 500+ brands, plus savings on groceries, gyms, travel and more
About The Role

This is a pivotal leadership role within the Regis Learning and Capability team for an operationally minded learning expert who thrives on designing, streamlining and executing learning processes at scale.

In this role you will optimize and elevate the way learning is delivered to a national workforce with a focus on ensuring learning experiences are engaging, efficient and delivered so that outcomes are measurable.

Leading a team of learning specialists, you will be responsible for operationalising and delivering learning across Regis. From working with the LMS to scheduling, to communications, vendor management to facilitation, evaluation and reporting. Your leadership ensures the workforce receives consistent high-quality learning that supports excellent care.

The Key Areas Of Focus For This Role Include Learning operations and process excellence
* Drive end‐to‐end learning operations, ensuring programs run smoothly, efficiently and reliably
* Build and optimise processes, workflows and systems that support scalability and operational effectiveness.
* Lead cyclical learning needs analysis to inform an annual core learning schedule.
Learning delivery
* Oversee the coordination, promotion and delivery of capability programs across a geographically dispersed workforce.
* Support internal facilitation teams and ensure our learners experience seamless, well‐organised training.
* Ensure all learning administration, communication and engagement strategies are executed with clarity and consistency.
Evaluation, Reporting and Data Driven Insights
* Produce reporting and insights to support governance, decision‐making and continuous improvement.
* Evaluate programs and recommend enhancements to strengthen impact.
What You'll Bring

You're a strategic, operationally focused learning leader who enjoys creating order, structure and performance excellence across complex learning environments.

* Experience leading learning operations in a large or dispersed organisation
* Strong background in facilitation, learning needs analysis and program delivery
* Expertise in learning technologies, LMS administration and learning analytics
* Strong communication, stakeholder engagement and vendor management skills
* Experience developing dashboards, reports and evaluation methodologies
* A passion for creating high‐performing teams and positive learner experiences
Why Our People Love Regis

We care - for our residents and for you. Expect a culture of belonging, wellbeing and recognition. Our award‐winning Circle of Care initiative ensures your safety, wellbeing and support every day – physically, emotionally, and professionally.

At Regis, real impact starts with you. Apply now and help shape the future of aged care.

#JoinRegis

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