TEAM MANAGER - PERSONAL INJURY, MOE, REGIONAL VIC
We have an exciting opportunity within our Victorian Workers Compensation Team in Moe, Regional Victoria as a Team Manager managing a new claims team.
About the role
* Effectively lead a team to deliver key business objectives and meet critical service standards.
* Understand key performance drivers and identify opportunities to build and continuously improve team performance.
* Utilise your technical (legislative and policy) knowledge to ensure quality claims management decisions are delivered by your team.
* Ensure workers compensation internal and external customer expectations are either met or exceeded.
* Contribute to a broader team culture that enhances staff engagement and commitment, ensuring inclusion, enjoyment and fulfilment.
About you
* Extensive personal injury management expertise within a Workers Compensation environment.
* Expertise in team leadership and a proven track record of driving high performance.
* Demonstrated experience in coaching and developing team members.
* Innovative thinking – creative ideas that improve operational effectiveness and efficiency.
* Demonstrated ability to develop strong customer relationships and effectively resolve customer escalations.
Benefits and perks
* Inclusive culture: a supportive, open‐minded team focused on customer outcomes.
* Work‐life balance: flexible, hybrid work arrangements and tailored workplace adjustments where possible.
* Career development: mentoring, development and global mobility opportunities, plus access to a large library of learning resources.
* Financial and well‐being perks: discounts on Allianz products, retail, tech and travel, plus financial wellness initiatives and an Employee Share Purchase Program.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to car••••@allianz.com.au for a confidential conversation.
Equal opportunity
We welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
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