* Support senior leaders across dynamic mental health portfolios
* Drive reporting, coordination and operational excellence
* Join NSW’s largest and most progressive mental health service
Manage operations, coordinate high-level reporting, and support complex mental health services across adult and older persons care.
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 4
Remuneration: $75,176.79 - $76,897.64 per annum
Hours Per Week: 38
Location: Cumberland Hospital, North Parramatta
Where you'll be working
Cumberland Hospital, located in North Parramatta, is part of Western Sydney Local Health District and is recognised as NSW’s largest and Australia’s oldest mental health facility. This is an exciting opportunity to contribute to a service undergoing significant transformation, including integration into the new Westmead Mental Health Complex.
* Join a collaborative, forward-thinking environment committed to delivering high-quality, person-centred care across diverse communities.
* Be part of a leading mental health service spanning community and specialised care
* Work within a culturally diverse and rapidly growing Western Sydney region
* Contribute to innovative service delivery across Adult and Older Persons Mental Health
* Thrive in a values-driven culture focused on respect, empowerment and excellence
* Access opportunities for professional development and career progression
What you'll be doing
In this pivotal role, you will provide high-level administrative and operational support to the ACMHS Manager and the Operations Manager, working across two complex service portfolios. You will play a key role in ensuring seamless coordination, reporting and communication across multidisciplinary teams.
* Coordinate executive reporting, legal documentation, subpoenas and Ministry reporting requirements
* Manage complex scheduling, meetings, correspondence and high-level stakeholder engagement
* Monitor workforce metrics including leave, rostering, recruitment and KPI performance tracking
* Develop and maintain advanced Excel reporting tools to support service outcomes and performance
* Support multidisciplinary teams through efficient administration, records management and project coordination
Join a team where your expertise supports better health outcomes for western Sydney and beyond. Bring your organisational excellence, initiative and attention to detail to a role that truly makes a difference. Apply now and be part of a health service that values people, innovation and impact.
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
* Relevant qualifications in business, office administration or equivalent experience in similar office/administrative/customer service/reception support roles.
* Demonstrated experience in providing a high calibre of administrative support to senior staff and multiple teams, ideally with experience managing dual reporting relationships.
* Demonstrated capacity to organise a high level workload with competing priorities in a professional manner with a genuine commitment to customer service and proven ability to liaise with medical and nonmedical personnel at all levels.
* Demonstrated ability to solve complex problems whilst working in a high pressured role with competing demands and deadlines
* Excellent written/oral communication and interpersonal skills and ability to confidentially and sensitively handle controversial and emotive issues
* Experience in servicing various services, including preparation of agendas and taking minutes and experience in the preparation of correspondence and reports, including quality assurance
* Competency using information and communication technology, software programs for tasks including emailing, internet, data searching and presentations and ability to readily learn new systems and programs
* Demonstrated ability to be flexible and adaptable, use initiative and work effectively with minimal supervision and as part of a team.
Requisition ID: REQ640321
Applications Close: 21st April 2026
Need more information ?
* Find out more about applying for this position.
* Review the detailed Position Description for insights into role requirements and criteria.
* Explore the selection process, employment checks, outcomes and notifications.
* For inquiries about the role, contact Sarveswari Dharmakumar on
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.