Bairnsdale Regional Health Service (BRHS)
East Gippsland's largest employer, delivering comprehensive hospital and community-based health services, located in the beautiful East Gippsland region of Victoria. Experience a balanced lifestyle with opportunities at Gippsland Lakes, pristine beaches, the high country and alpine snowfields. BRHS provides a supportive work environment that offers challenge, variety and genuine opportunities to grow your career.
Be bold. Make the change and build your future with BRHS.
About The Role
Are you energetic, reliable, and passionate about delivering outstanding customer service? Join our frontline administrative team and become the welcoming first point of contact for BRHS, supporting both Main Reception operations and Emergency Department (ED) coverage. These roles are primarily based at Main Reception, with responsibility to provide ED administrative support as required. While ED coverage may not form the majority of shifts, applicants must be confident, adaptable, and able to step into a fast‐paced ED environment at short notice, maintaining accuracy, responsiveness, and professionalism.
Key details
* Ongoing and casual opportunities available
* 8 or 9‐day fortnight
* 14‐day rotating roster
* Shifts include: 07:30–14:30 and 12:30–20:00
* Based at Main Reception with ED coverage as required
Why should you apply?
* Competitive hourly rates with shift penalties (50% weekends, 100% public holidays)
* Extensive salary packaging options
* 6 weeks annual leave (pro‐rata)
* Training and professional development opportunities
* Supportive, fast‐paced team environment
* Enterprise Bargaining Agreement currently under negotiation, with proposed wage increases of approximately 12% through to December 2027 (subject to final approval and implementation)
Key selection criteria
* Exceptional customer service skills with a professional, consumer‐focused approach
* Compassionate and confident communication, with strong verbal and written skills
* Competence in MS Office (Word, Excel, Outlook) and ability to quickly learn new systems
* Reliable, energetic and adaptable, with the ability to thrive in a busy environment
* Ability to remain focused, responsive, and effective in high‐pressure settings, including ED workflows as required
* Positive team player who contributes to a supportive and collaborative culture
* Self‐motivated and solution‐focused, with strong problem‐solving skills
* Understanding of privacy and confidentiality principles
Interested? For further information contact:
Rachael Dean – Administration Support Manager on (03) 5150 3322 or email rachael.dean@brhs.com.au
Applications close:
Wednesday, 17th June 2026
At BRHS, we recognise that diversity strengthens our workforce, enhances our services and enriches the communities we serve. We are committed to fostering an inclusive, respectful, and equitable environment where everyone, regardless of background, identity or ability, feels safe, valued and supported. Should you require any reasonable adjustments or support during the recruitment process, please contact us at people.culture@brhs.com.au. Bairnsdale Regional Health Service is deeply committed to an environment that supports the safety and wellbeing of all people including children.
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